(Approved by the Board of Directors on 16th Oct 2017)
MYSTRO needs this minimal information to operate and provide various services. MYSTRO uses and discloses your personal information only as follows:
MYSTRO encourages you to update this information as and when there are any changes. You are also entitled to review the information provided and ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible. However MYSTRO shall not be responsible for the authenticity of the personal information orsensitive personal data or information supplied by you.
Personal information of the users will not be sold or otherwise transferred to unaffiliated third parties unless otherwise stated at the time of collection or without the approval of the user as the case may be. However, MYSTRO might share, exchange and disclose information to our affiliates and / or group companies, agents or to any third party service provider to deliver you products and services in the manner agreed by you.
MYSTRO treats your personal information or your use of the service as private and confidential and does not check, edit, or reveal it to any third parties except where it is expressly agreed where it believes in good faith, such action is necessary to comply with the applicable legal and regulatory processes, or to protect and defend the rights of other users or to enforce the terms of service. MYSTRO may disclose personal information where it is under legal obligation to do so or where it is mandated under law. MYSTRO may transfer sensitive personal data or information to another Indianor overseas body corporate that ensures the same level of data protection that is adhered to byMYSTRO, if it is necessary for the performance of a lawful contract between MYSTRO or any personon its behalf and you or where you have consented to the data transfer.
Except where specifically agreed or necessary for operational or regulatory reasons, MYSTRO will not send you any unsolicited information. However, to help you to take full advantage of the service offerings of the Company, you will have the opportunity to indicate whether you would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings from MYSTRO and/or any third parties etc. If the user does not opt out, MYSTRO may use any email addresses of users to send occasional emails pertaining to the said information. The user can nevertheless unsubscribe from receipt of such emails by following instructions therein or by communicating accordingly to MYSTRO.
MYSTRO shall not retain personal information longer than the purpose for which it is sought is served or is otherwise required under any other law for the time being in force. The information so collected shall be used only for the purpose for which it is collected.
This website is not intended for use by children and minors. Parents are requested to ensure that personal information is not provided by minors.
MYSTRO uses the help of Internet Protocol ("IP") addresses to diagnose any problems with its server and to administer its web site including by blocking certain addresses that it feels are inappropriately using its website. IP addresses are used to gather broad demographics information, such as browser types, visitor's country, visiting frequency, operating systems, etc.
Data may be transferred upon change in control but only in accordance with this Policy
Personal information may be transferred to a third party as a result of a sale, acquisition, merger,reorganization or other change in control. If the Company is sold, merged or transferred any part of our business, part of the sale may include your personal information.
MYSTRO has been verified by third party for its use of SSL encryption technologies and audited by third party auditor for its privacy practices.
All customer grievances related to products and services to mailed to email@example.com. In case of any grievances asregards misuse or processing of your personal information in a time bound manner and there is a need to escalate the matter, please contact Ms Sneha Surve email at firstname.lastname@example.org. The Grievance Officer shall redress your grievances expeditiouslynot later than one month from the date of receipt of grievance